As the Information Technology Operations Manager of an on-demand labor marketplace, I was responsible for building the platform from the ground up, including web, Android, and iOS apps. Developed a robust billing system and automated job fulfillment processes. Adept at handling all facets of business operations, including administrative, financial, and regulatory responsibilities, while driving technical innovation and operational efficiency. After reaching profitability and building a talented team, I am now stepping back to pursue my next adventures.

As IT Systems Manager, I was skillfully managing contracts with external vendors, guaranteeing punctual deliveries and optimizing vendor relationships. This also included managing $100,000+ department operating budget and completing a HRIS overhaul from paper to digital solutions with 200+ employees. My proficiency as an IT Administrator contributed to efficient operational oversight. Moreover, my meticulous record-keeping of departmental activities enhanced organizational transparency and accountability and I adeptly bridged cultural gaps between Korean leadership and American staff, fostering seamless communication and collaboration.

I also held a dual role as Assistant Safety Coordinator where I helped navigate the company through OSHA safety trainings, COVID-19 response, and employee accident investigations.